1Where is the group held?
All group sessions are held at our clinic in Lane Cove. We have a variety of purpose-built therapy rooms that are spacious, colourful and engaging for learning. Families are encouraged to congregate in the clinic waiting area approximately 10 minutes prior to the start of the session. The speech pathologist facilitating the group will meet families there, and accompany them to the appropriate room. The address of the clinic is: Ground Floor, 1 Pottery Lane, Lane Cove, 2066, NSW.
2What qualifications do the staff have?
All group programs are facilitated by certified practising speech pathologists.
3What do I need to bring?
Nothing. All resources for the group program will be provided by Sydney Speech Clinic. Children are welcome to bring a water bottle in to the therapy room.
4How do I pay?
All group sessions are paid for in advance. Payment can be made via bank transfer, credit card over the phone, or an EFTPOS transaction at the clinic. Once enrolment in the group sessions has been confirmed, an invoice will be sent out via email. We ask that payment is made within 7 days of the invoice being received.
5Do parents need to stay?
No. Parents are welcome to stay for the first few minutes of the session, however we generally find that children are more involved in group activities when parents are not present. There are plenty of shops and cafes in the local area that we encourage parents to explore while they wait. Families are also welcome to pass the time in our clinic waiting area, offering a small selection of magazines, books and toys.
6What happens if I miss one of the sessions?
All group programs are designed so that a session can be missed without hindering future sessions. However, if you are unable to attend, we do appreciate 24 hours notice so that the facilitator can plan accordingly. Unfortunately we cannot provide a refund for missed group sessions.
7Do groups replace one-on-one sessions?
No. One-on-one sessions are intensive, individualised, and tailored specifically to the needs of the client. Group sessions are seen as ‘boosters’ or supplementation to one-on-one therapy, and should not be used as a replacement.